Join our team
We are on the lookout for self-driven talents who want to help us to build the next great thing in the Indonesian retail space.
We are on the lookout for self-driven talents who want to help us to build the next great thing in the Indonesian retail space.
We’re looking for a Digital Operations Lead to drive our internal digital transformation and ensure our systems truly power the business. In this role, you’ll own and optimize our end-to-end internal tech ecosystem—from ERP, CRM, e-commerce, and data platforms to day-to-day IT stewardship—while building a scalable roadmap aligned with our growth vision. You’ll bridge business needs with technology, automate workflows, unlock data-driven insights, and lead cross-functional initiatives that boost efficiency and performance. Ideal for a strategic operator who blends systems thinking, operational rigor, and strong stakeholder leadership—Apply Here!
Join our team as a Retail Associate for our Jakarta location and help create an exceptional shopping experience! You'll handle product inventory, maintain a visually appealing store, meet sales targets, and deliver top-notch service every day. If you're detail-oriented and love working with people —Apply Here!
We’re looking for a Customer Service E-Commerce to deliver fast, friendly, and reliable support across all our marketplace channels. In this role, you’ll handle customer inquiries, resolve complaints with professionalism and empathy, manage returns, respond to reviews, and support basic marketplace operations such as product updates, stock checks, and order processing. You’ll play a key role in ensuring every transaction runs smoothly and aligns with our service standards. Ideal for someone proactive, detail-oriented, and comfortable working in a fast-paced environment with flexible hours—Apply Here!
We're looking for a Business Development Lead to drive corporate and wholesale growth for our lifestyle and home-living brands. You'll manage the sales inquiry team, build strong partnerships with companies and institutions, and craft strategies to boost bulk sales. If you’re a strategic thinker with a passion for sales leadership, client relationship-building, and data-driven results—Apply Here!
We’re looking for a Software Developer (Oracle NetSuite) to develop, customize, and optimize our NetSuite ecosystem in line with business needs. In this role, you’ll build and manage NetSuite customizations, integrate third-party systems, translate user requirements into technical solutions, and ensure system stability, security, and performance. You’ll collaborate closely with internal teams, support UAT and feature deployments, and maintain clear technical documentation to keep processes aligned and scalable. Ideal for a problem-solver who thrives in system-driven environments—Apply Here!
We’re looking for a Social Media Intern to support our team in creating and managing engaging content across platforms like Instagram, TikTok, and LinkedIn. In this role, you’ll assist with content planning, caption writing, posting, and basic community management, while keeping an eye on trends to spark fresh ideas. You’ll collaborate with the design and marketing team to bring content to life and help track performance metrics to understand what works best. Perfect for someone creative, curious, and eager to learn the ins and outs of social media in a fast-paced environment—Apply Here!
We’re looking for a Customer Service Supervisor to lead and elevate our customer support operations across multiple channels. In this role, you’ll oversee daily team performance, manage scheduling and workload distribution, and ensure KPIs such as response time, CSAT, and productivity are consistently achieved. You’ll handle customer escalations, make decisions on refunds and resolutions, and drive continuous improvement through performance analysis, reporting, and QA evaluations. Working closely with cross-functional teams, you’ll refine SOPs and optimize workflows to enhance the overall customer experience. Ideal for a strong leader who is analytical, customer-focused, and thrives in a fast-paced environment—Apply Here!
We’re looking for a Merchandiser Lead to drive our merchandising strategy end-to-end—balancing the art of product presentation with the science of sales performance. In this role, you’ll oversee assortment planning, stock allocation, and product lifecycle management across all channels while ensuring every launch and replenishment is executed seamlessly. You’ll use data to spot trends, optimize inventory flow, and support go-to-market strategies, all while leading and coaching a team to deliver operational excellence. Perfect for a strategic thinker with strong analytical skills and retail merchandising experience—Apply Here!
We’re looking for a Brand Manager to lead and elevate our brands. In this role, you’ll strengthen brand equity, define clear positioning, and ensure consistent storytelling across all channels—especially social media and digital platforms. You’ll oversee integrated campaigns from strategy to execution, drive localized initiatives without compromising brand integrity, and use data-driven insights to refine marketing decisions. Working closely with merchandising, retail, and digital teams, you’ll also own the marketing plan and budget to deliver measurable brand and business impact—Apply Here!
Join our team as a Retail Associate for our Bandung location and help create an exceptional shopping experience! You'll handle product inventory, maintain a visually appealing store, meet sales targets, and deliver top-notch service every day. If you're detail-oriented and love working with people —Apply Here!
We're seeking a Store Leader for our Jakarta location who’s ready to deliver exceptional customer service, drive sales, manage inventory, and maintain high visual standards. If you're results-driven, detail-oriented, and passionate about leading a team—Apply Here!
We’re looking for a People Operations & Development Specialist to strengthen our people capabilities while ensuring smooth and compliant HR operations. In this role, you’ll drive competency mapping, and training needs analysis, while supporting the design and execution of learning initiatives and employee engagement activities. At the same time, you’ll handle core HR operations including payroll, HR administration, and compliance with Indonesian labor regulations. You’ll collaborate with internal teams and external partners to deliver impactful development programs, track effectiveness, and continuously improve employee experience. Ideal for someone who is detail-oriented, people-focused, and passionate about building strong teams—Apply Here!
If you think you have what it takes to join our team, please email your CV/resume and cover letter to hr@weareserial.co with the subject line: “Application for [Position Title] - [Your Full Name]”.